|Benefits:||Comprehensive Benefits Package|
|Employment Type:||Full Time|
|Department:||028 - Customer Relations|
|Description:||Sell products/services by maximizing customer convenience and promoting service excellence. Support sales plans and special promotions in the achievement of sales goals. Hours of Operation 8:45 a.m. - 5:45 p.m. Monday through Friday.|
|Duties:||Sell Metro and Access fare media by interacting, both face-to-face and over the phone,|
with customers in a courteous and efficient manner. Sell fare media via mail when necessary. Process both in and outgoing mail as necessary. Balance cash drawer at the end of each shift. Deliver fare media and schedules to businesses. Pick up lost and found items from SORTA/Metro operating garages. Assist in the development of strategies to meet or exceed organizational and department performance goals and objectives. Model exemplary internal and external customer service. Provide a positive work environment that does not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran. Ability to work in compliance with Metro's safety and security policies.
|Qualifications:||High School Diploma or General Education Degree (GED). Six months to one year related experience. Basic computer skills and email. Excellent communication skills. Cash handling skills required. Experience with cash register, touch screen register is a plus. Familiarity with Metro's bus schedules, routes, and policies. Valid driverís license. Ability to lift a minimum 25 pounds|