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Sales Representative

Exempt/Non-Exempt:Non-Exempt
Benefits:Comprehensive Benefits Package
Employment Type:Full Time
Department:028 - Customer Relations
Description:

Sell products/services by maximizing customer convenience and promoting service excellence. Support sales plans and special promotions in the achievement of sales goals.

Duties:

Sell Metro and Access fare media by interacting, both face-to-face and over the phone, with customers in a courteous and efficient manner. Sell fare media via mail when necessary.

Provide customers with bus schedules for routes and fare and boarding information.

Process both in and outgoing mail as necessary.

Balance cash drawer at the end of each shift.

Assist in the development of strategies to meet or exceed organizational and department performance goals and objectives.

Model exemplary internal and external customer service.

Ability to work in compliance with Metro's security policies.

Deliver fare media and schedules to businesses. Pick up lost and found items from SORTA/Metro operating garages.

Qualifications:

High School Diploma or General Education Degree (GED)

Six months to one year related experience

Basic computer skills and email

Excellent communication skills

Cash handling skills required

Experience with cash register, touch screen register is a plus

Familiarity with Metro's bus schedules, routes, and policies

Valid Driver's License



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